Our Community Charter

  • 07/06/2022

Our promise

We care about the heritage of New Milton and the surrounding areas in which we operate. We recognise the value of good communication with our neighbours, and we want to continue to actively play our part in supporting our communities as well as protecting and enhancing the local environment.

As a long-standing, family business with strong core values, we do our very best not just to minimise our impacts, but to give something back through our restoration projects, charity support and community initiative’s.

Our vision and values set out the goals we have made to become a provider of choice in the area. How we deliver those commitments is just as important. Ensuring we follow the highest standards of business practice is the only way we can secure the trust and confidence of everyone we work with.

Through consideration to community engagement, the environment and employee wellbeing, we strive to improve the impact of our operations and leave a positive legacy through the implementation of best practice.

Our promises aim to:

Make it easy

  • We will be unified, organised and approachable.
  • By embracing the use of best available technology.
  • By sharing best practice.
  • With our professional and skilled staff.
  • By ensuring services and information are easy to access.

Make it better

  • By minimising our impact and enhancing the natural environment.
  • By being creative, collaborative and outward looking.
  • Through constructively and strategically engaging with Government, regulators, industry bodies, local communities, and other stakeholders.
  • By providing safe operations and preventing unnecessary disturbance.

We have set up a number of ways internally to review our progress on these promises and to demonstrate our commitment to our community.

Our community charter


Local Primary School pupil creates eye-catching new design for our Road Sweeper

Earlier this month, we revealed the new, colourful design of our road sweeper, following a competition with the students at Milford on Sea C of E Primary School. (link to Home | Milford-on-Sea Church of England Primary School (mosps.hants.sch.uk)) This week, we went to the school to reveal the vehicle to the students, and the winner, Tyler Pallant, age 9, along with runners up, Elouise Pallant, Mia Roberts and India Dowse, all received mini models of their designs.

Local School Helps Plant New Orchard

Pupils of Milford on Sea Primary School have helped us plant a new orchard, located at Downton Manor Farm Quarry in Milford on Sea. Working in partnership with The Bumblebee Conservation Trust, the new orchard has been created to benefit local wildlife and will become an important new space for the community.

GCSE Students visit our Hurn Site

Last week we welcomed over 50 students from Parkfield School to our Hurn production and extraction site.

Awards Season

We are really excited to share with you that not only have we been nominated for finalists in the Builders Merchant Awards - Hard Landscaping Display of the Year, but NMSB has also been shortlisted as finalists in the prestigious Hampshire Business Awards, for Contribution to the Community, and Business of the Year. As well as qualifying to be included in the Solent SME Growth 100, and subsequently being nominated for the Leadership Team of the Year Award.

Our Accreditations